We booked a cruise through a different website, but still needed a one night stay in a hotel before our cruise so I called Travelocity. That was my FIRST MISTAKE! The representative booked the WRONG DATE even after I made her confirm with me what date she selected! I noticed my confirmation email ...
Consider THIS your warning. DO NOT BOOK ANYTHING with Travelocity. They are misleading and will give you the runaround for 2.5 hours sending you to someone that can help but has their "hands tied and CANT help" after spending $2,400 on a trip this is the service I get? Thanks Travelocity ...
I do not understand how this company is so dysfunctional. Over a week ago I wanted to cancel my reservations with Travelocity. I spoke with the hotel and they were completely fine with it. I then spent over an hour being transferred / getting put on hold / explaining my situation for the 100th ...
I booked a room through Travelocity and was told they were giving me the best price. Not!!! My receipt from the hotel said 88.75 but when I checked my account I was charged 106.11. I called the hotel and checked their rate for that night without Travelocity and it was 76.54 without tax. So I then ...
I am suffering a tragic loss of my beautiful daughter and baby grandson. I wanted to get away but instead of making all arrangements, trusted travelocity to take care of everything. On the day we were leaving for the airport, I called the hotel to let them know we have an evening flight and would ...
After being on hold for better part of an hour, I was hung up on. Then after goin threw the process again to get my flights changed so I could be with my family for all the end of life processes. I can not understand how these people can operate a successful business. ...