Toy's R Us advertised buy 2 get 1 free Wii games both in print and on the website. However, the games were NOT AVAILABLE at that time when the ad was valid. Upon asking about this I was told "There was a shipping problem and the stores did not receive the expected inventory." I was also ...
In the last four months I have placed five orders with toysrus.com. I have had a problem with EVERY SINGLE ORDER! I stopped shopping at my local Toys R Us store because of in store problems. Here's the gist of how they rip you off. They send you an email about a great sale. You go to the website, ...
Do not Purchase extended toys r us warranty. The sales clerk told me upon purchasing a gameboy for my son that if he broke it or if it went bad that all I would have to do is returned it to the store with my receipt and they would replace it at the store on the spot. She also stated that she always ...
Toys R Us rips people off if you use a dollar amount off coupon and then return only one thing. I had a "$3.00 off any $3.00 purchase" coupon. I spent $90.00 on 6 items. I returned a $7.99 item. I only got back $7.68. They divide the $3.00 off coupon up for each item. This is not fair! I ...
I hope this email reaches you and ends up on your site. I cannot describe nor I do I have enough words to express my anger at Toys R Us return policies. It just happens that as of June 06, Toys R Us no longer accept returns nor exchanges on product they merchandise. This I hope is the last nail in ...
The XPV Extreme Performance Vehicle is a very expensive piece of junk that is sold in two parts. You buy the vehicle and then you have to buy the battery pack and charger. This is the second expensive item within two weeks that I have purchased from Toys-R-Us. Neither item WORKED out of the box. ...