I ordered 2 items over a month ago. I received one of the items but, the other item has yet to arrive. I have emailed them 5 times and just got back to me telling me the item is no longer available. This is after they charged my credit card for the item and I paid shipping already. So they are ...
I made my first purchase with Totsy at the beginning of February - great deal on a kids rug. I received it before the end of the month which I was happy with based on the info shown on the site. They have a really great selection of products and the prices are very reasonable. I will definitely try ...
Dropped my purchase - stated it had been my charge cardis problem (that we utilize every single day) - purchase verification obtained - credit card pre-approved - purchase disappears after 3-4 times - e-mail response-time low-existant - customer support telephone repetitions unaware - website along ...
Honestly, somebody needs to start a class action suit against this company. The complaints, all very similar, are all over the web. Unfortunately, I did not read them before ordering. They don't respond, charge credit cards, and then don't deliver (a month beyond estimated shipping which is already ...
Please stay away! Websites like Totsy do not need to stay in business. Customer service is beyond horrible. They do not value your concerns or business. I have purchased two different orders in early October it is now Nov, 28 and I am still waiting. They have not sent an e-mail stating why my items ...
I placed 2 orders. One on 11/15/10 with multiple items, total charged to my account $52.10, I recieved 1 item from that order on 12/13/10. According to an email the balance of my orders is still being processed. I also placed an additonal order on 11/23/10 for $120.72, I recieved an email that it ...