I ordered and paid for a US map from Tom Tom. They never downloaded the map. When I called they directed me to a site in the UK, this process took two hours They (UK) never answered my request nor downloaded my map. I got an email saying they would consider my case closed if I don't respond in 72 ...
920 Q and A Discussion Thread Tom Tom by far the worst company to deal with, customer service is the worst that you can get. For them to recognize a warranty is like impossible. You need to have one extra hour, to have 30000 reps on the phone, and then, when you send the item, of course you have to ...
I purchased a Tomtom Proceed 920T, The support about the device detached in the window of the vehicle and also the device dropped towards the shifter on my automobile and destroyed the display, understanding it had been not warrantable, I named Tomtom for repairs. You know what they don't restore ...
I purchased a Tom Tom Go 510 last year through Radio Shack. This is the biggest piece of garbage and their support team in Texas refuses to refund my money or substitute it with another machine. From the very begining it was challenging to set up, even the Radio Shack personnel were confused. Then ...