Oncor trimmed the trees along our fence and exposed a badly damaged Time Warner cable that is hanging all along our fence line. Oncor said they wouldn't repair it since it isn't theirs. Time Warner won't return calls. How can I get Time Warner to clean up this cable? ...
Time Warner Cable is claiming to have an unpaid 4 year old charge of mine and based on this claim is refusing installation and service. I have been a TWC customer since cable TV was invented except the one year I lived out of town. I am moving Thursday and had scheduled an installation with TWC for ...
Once again Time Warner is screwing us. We have just been notified that they are moving 5 channels to 'higher up' numbers. You now must have a cable box to access these channels. When I called and asked why this was being done, I was told it was a network decision. I cannot believe this because only ...
Service is poor and when products fail they give incomplete information which is corrected by another technician after you have wasted a lot of time and money with them (I used prepaid cell phone to talk to them because modem shut down multiple times today, cutting off my internet and phone ...
September 24 Re: disrepectful, unprofessional technician Approximately between the hours of 2:00 P.M.-3:00 P.M. A time warner cable representative harrasessed me, pounded on my inside aparment door, yelling and screaming in the interior hall that i had better give him the equipment, if i don’t he ...
I've signed up with TW about a year and a half ago. 24 mos contract, including Cable TV, Broadband connection and phone. I am having connection problems all the time; plus, my landline phone and the computer are on the same modem, so when one is out, the other one is out as well. I called TW and ...