I was trying to purchase presale tickets, and I had the password. I searched for tickets for 2 hours and finally found a pair I could live with. When I went to pay for them, the site went down. I was not able to access the site for the rest of the day. I called them and they said they were having ...
Tickets were purchased at a Ticketmaster outlet. The Ticketmaster system crashed after payment but before the tickets were printed. The company was unable to print the tickets after hours of waiting and refused to refund the money. The company gave the number for customer relations, who, after days ...
I purchased tickets to a theater performance and gave them as a gift to my parents. I learned after the performance that the seats were not in the location promised but were located in an inferior viewing area. I would not have purchased the tickets had I known the location was so poor. ...
My wife accidentally received double the amount of tickets for a D-12 concert for our daughter, which is in Buffalo, NY on May 2. The first time she entered her credit card data it said "internal error" and it would not work. She tried again later and it did work. We found that the first ...
After hearing that a concert I had tickets to had been canceled, I called Ticketmaster to verify this. A customer service rep told me that it had, in fact, been called off. She told me to return my tickets to the point of purchase for a full refund. Imagine my surprise when I tried to return the ...
We bought two tickets to the Aerosmith concert on 9-11, which was canceled. We tried to get a refund, and after several calls Ticketmaster said it had been refunded to the bank card the tickets were bought on. We went to the bank, and they did a complete search for the refunded money that ...