We had a problem with our DVD/VCR unit a few months after buying it. I called RCA's number on the box. RCA gave us specific instructions on how to return the DVD player to THOMSON INC, 1101B BURGUNDY DRIVE, EL PASO TX 79907 return receipt requested, and they would ship us a new one within 10 ...
As a consumer of RCA products for many years, I find that a situation has arisen for which no one is willing to discuss a solution. In June I purchased a 32" Digital SDTV from Best Buy.in January while the product was still under warranty and less than a year, the power component no longer ...
I purchased a new a new GE Telephone System on October 16. I had problems with this telephone and was told to return it to Thomson, Inc.in El Paso, TX on 7/8/08 as it was still under the warranty. I insured my package and promptly sent all the product to the address provided as directed by the ...
I bought a RCA Scenuim model #HD50LPW175 from Best Buy in Merced CA 7/06.in 10/07 the lamp went bad and a board the total repair was $490. It is now broken again this time a color wheel the total repair is $450. The TV was originally $1300 tax. I have called then number in the booklet that came ...