Signed agreement with Terminix in July because of bug problem. Was told by initial representative that the problem could be fixed. Bug problem became infestation. Representative wasn't regular exterminator. Regular exterminator only treated entry points where bugs might come in.infestation ...
There was obvious evidence of termites in our house because I found them. Terminix didn't have to talk much to convince us to buy the plan. However, the agreement states the technician is to come quarterly to check the bait. We realized one day, we hadn't seen anyone and it had been several months. ...
I am a current employee of Terminix Call center, you know the people in Memphis when you think you are talking to your local office. Here is some advise that will help some in the future. When callinf, if at anytime you here "the ultimate protection more families rely on", you are not ...
Do not use this company, if you don't want to deal with idiots and never get serviced! You only get one warning. 1. Customers are repeatedly stood up for service appts. 2. You can have termites flying around in your house and no they are not coming out to service you, duh. 3. There is no 24 hour ...
Long story short - April Terminix came, inspected, we signed agreement, which stated that we had 3 days to cancel by signing bottom of form and sending to them by midnight on 3rd day. On 3rd day we signed cancellation, faxed to them (received fax confirmation). Have attempted on no less than 5 ...
I scheduled termite service on Saturday 6/10/06. The appointment was scheduled between 9 and 12. The technician did not show. I have called the service center two times; all they can do is answer the phone. There is no supervisor on duty. They have no phone numbers for the technicians in the field. ...