Over the past few months, several members of my family started receiving magazines that we did not want or request.in some cases, we had duplicate subscriptions. My teenaged daughter and I, for example, were each receiving a identical issue of People magazine. I spent the entire weekend ...
This company I'm complaining about, known only as Synapse, provided security services for my Dell computer until 2008 when I bought a MAC and no longer required their services. I telephoned to stop service. Unfortunately I have no written record of this. The company continues to debit my bank ...
My checking statement showed a $39 ACH Withdrawl made by Synapse on Nov 3. I called them and they informed me it was for magazines I had ordered and that I signed for "automatic renewal." I never gave authorization for them to go into my checking account and help themselves to the money. ...
I was checking my bank statement and saw Synapse charged me for $39 yesterday. I called the company to find out what was the charge for and they asked my name, address, and my credit card number. Somehow they were unable to look up my account, but, how did they charge my credit card to begin with? ...
I, too, have had a terrible time with Synapse. Their phone system is designed to discourage the caller or get them to say "yes" to another type of subscription for the same magazine. You have to wait over thirty minutes to speak to a living person instead of an automated system. I have ...