I ordered 16 items, worth $290 for a new and important work project. My mother paid for them as a Birthday gift, but listed my email as a contact point. A few days before I received my package I got a "refund conformation" for $51 email with no further info on what was refunded. I got the ...
This morning I added to the list of complaints filed against Sugarcraft with the Ohio Attorny General's office, Consumer Complaint division. All this over $16.80. I did send the string of emails between Joyce and me to show the AG office that this woman is notstable. It all started so well. I ...
My sister order a bunch of things from their website. She order from India and wanted to ship the order locally to me in Atlanta. Sugarcraft immediately charged the credit card but refused to ship the order even after my sister sent her tax card (equivalent of Social Security card)! After several ...
This is a horrible company to deal with. Nothing is delivered on time, or what it is advertised to be. Out of 5 orders one was what it was advertised to be. I put in an order for an edible label for a wine bottle, I sent an actual photo -a jpg file - that I produced on Jan 30th, they kept saying it ...
This place is a joke. Packaged arrived late and the order was wrong. While we can take some blame for the late arrival, it's inexcusable to falsely advertise one thing and sell another. We ordered four 20 inch by 5 foot cellophane rolls for my son's preschool project. Needed these exact ...
I have ordered from sugarcraft twice. The first time it was a small order, less than $50. I had ordered some lemon extract and other items. When the box arrived, it showed signs of extreme damage, and liquid that had dried on the box. I didn't want to jump to conclusions, so i opened the box. The ...