Sprint has to be the worst by far when it comes to customer service and their plans. First off, EVERYTHING is extra. If you want unlimited text, gotta pay an additional $20 for it, want unlimited video messaging that's an additional $20 PER LINE!!! Next they don't follow what is on your plan. I ...
Since December I have been in a contract with Sprint using their "Fair and Flexible Plan for Families" and since then I have been getting bills for over $200 because of roaming charges. I would call them and dispute the bill but sometimes they would hang up on me and they weren't able to ...
My business partner and I ordered cell phones through onE of Sprints distributors. We didn't like the phones they sent so we exchanged them. We had a simple service plan which was no more than $74/mo for each phone - we had 2 phones only - one that didn't get used and one that was used. When the ...
A week or so before our contract ended (January 4), my husband called Sprint to cancel our service at the end of our last contractual billing cycle. We signed up for Vonage, and they contacted Sprint to port our telephone number. After 3 days, Vonage contacted us and told us that there was an issue ...
I moved several months ago and have a new winter address. None of the places I reside has Sprint service nor does sprint have a roaming partner in thoes locations. I have complained noumerous times and at length and have been told I must pay a cancellation fee if I Port my number to a new company. ...
Someone walked into this store gave the employee Matt who im told is a supervisor my phone number and name. And this individual pulled up my account and should it to them, and then let them change my account. To give out someones personal information is unethical, and illegal! I had to resign from ...