Several months ago I purchased a wireless phone service package from Sprint PCS. The sales representative explained the features and costs in a rather ambiguous manner. The gist of the conversation was that by signing a 1-year contract I would receive a $10 per month discount on my service and then ...
I bought 2 Sprint PCS phones for over $200 each. One never worked properly with a drop out rate of about 80% of the calls. Each time Sprint customer service was called, I had to wait at least 30 minutes. They told me that I needed a software upgrade. Try that for a while... Stilll didin't work. ...
I moved to Denver about 6 months ago and bought a Sprint PCS phone. I can't place or recieve calls half the time. I can make a call from the exact same place (my office for example), Monday no calls will come in or go out, Tuesday I get calls and can place calls... And the signal meter must mean ...
I purchased two Nokkia phones for $199 each in January. All my colleagues were using Sprint, and the Office Depot rep advised that Sprint was known for outstanding customer service (yes, outstandingly BAD, I know now). It took more than a month to iron out all the problems with activation and ...
Sprint PCS I got a cell phone in July. I was told for signing on I would get 500 extra minutes (anytime minutes) to use over the next two months. My first bill was higher than expected, but I paid it assuming that it included one time sign on fees. The second bill was again high, so I talked to ...
For three months I have been trying to contact a Sprint representative to clear up my account. The facts are as follows: Dec. 27,1999: I ordered a Srint PCS phone over the internet. Jan. 11: I received the phone. I charged the phone battery. Jan. 12: I tried to use the phone in my neighborhood. The ...