I am completely appalled at the lack of customer service, and human decency Spirit Airlines employees exhibited on my recent flights between San Diego and Las Vegas. First, in the San Diego airport before the flight to Las Vegas, the woman at the baggage check-in counter was extremely unfriendly ...
When we bought the airline tickets one year ago and got into 9 fare club, the customer service representative told me that they will send an email to notify about any renewals. Our surprise when we got the credit card bill with a $59.99 charge for annual membership that automatically renews without ...
I want to cancel my membership with them. My no. is (Personal Information Removed). I don't want to be charged any more. They don't live up to there word. I don't really think they have a $9.00 club, I think it is a scam. ...
Spirit charged me $59.95 for a renewal of their $9 fair club without any notice and even though I called to cancel before the charge had even cleared my account they refused to issue a refund. Instead they offered me a travel voucher for $59.95 that was non transferable and expired in 60 days. I'll ...
I was traveling on a one way flight from Fort Lauderdale to Washington DC Memorial Day weekend. I was told by the clerk at the ticket counter to check my bag that I intended to use as a carry on. I didn't argue and I checked by bag as instructed. When we arrived in Washington my bag was not there. ...
Spirit Airlines renewed my "$9 Fair Club" membership without my request or consent. When I saw the charge on my credit card, I called them to cancel and get a refund, but they wouldn't do it. I was told that I agreed to the company's terms to have automatic re-enrollment when I first ...