First order got lost by USPS. Replacement was send. All fish arrived dead. The website states that they refund dead upon arrival. They never did stating that they do not cover replacements. I lost almost $250. ...
I ordered quite a bit from this comany. Of 23 fish ordered, only 2 were as large as advertised. After some emails back and forth, they got abusive, but did promise a partial refund. That was over a month ago, and of course they never made good on their promise. I am taking other action against this ...
My wife ordered 4 baby discus. The all arrived in terrible condition, with torn fins and some sort of skin disorder. Within a day of receiving them I sent an e-mail to the business. I was told to send pictures and he (Keith) would diagnose and help treat the disorder. One died within 2 days of ...
On 12/14/06, I placed ordered 6 fish and 6 live plants valued at $266.27. On Company website, they advertise/state that the fish are shipped in special containers, treated and hopefully free of diseases. What I received was 6 starved, parasite and fungus infected, diseased, dying fish in plastic ...