If you buy from them (Sit n Sleep), make sure you get what you want. We have been trying for almost 30 days to exchange our $4,000 mattress. The new mattress came today. They said they sent the best delivery team, HA! They bounced it off the tail gate of the truck, then punctured holes in it as the ...
We purchased a mattress in 2006. Within 3 months the mattress started to sag from body weight (I weigh 110 pounds!) so I called them and explained what was happening. They sent someone out to measure the indentations; the man would not give us the results. A week later we got a card in the mail ...
Purchased a mattress a year ago and due to severe sagging, am having it replaced under warranty. Per Sit N Sleeps instructions I had the mattress cleaned which was covered by the warranty of the mattress pad that was purchased with the bed, and then had it inspected to check the validity of the ...
The salesman would not help, the company would not help, the mfg is un reachable. They refuse to be responsible. The matress craters when we get in it and when their mattress checker came he denied our concerns. The salesman Ali told us to buy this one because he had just purchased the same one. It ...
We purchased a high-end Stearns we were careful in asking the sales person for something with a good warranty. We purchased the higher-end product with a "Ten Year" warranty. The mattress has sunken in, torn and there are signs that the springs inside have not held their shape. ...