I purchased a dress from this company and never received it. No replies to email requests for updates and the "Live Chat" they advertise as 24-7 customer service never goes through. I was online for two solid days waiting for an operator to assist me. I have since filed a complaint with ...
Online web site selling formal dresses (Prom dress in my daughter's case). They took our money but never provided an order confirmation, there is no listed address, no phone number, the Chat feature on the web site does not work, etc. Facebook is full of complaints. There should be some authority ...
My experience with the customer service at shiningdress.com has been good. Although shipment took longer than what I was expecting, they were always responsive, cordial and willing to help. The two times I wrote to them while waiting for the order, they answered fast and were helpful. I purchased a ...