I just started with Shieldstar and came back from vacation to find my sprinkler system failed. I contacted Sheildstar on a Monday... That afternoon they called with the name and number of the contractor that would be coming out the following day... At 8:30AM Tuesday, Dustin called to say he would ...
My first service call was a very pleasent experience. ShieldStar took my call regarding my washer needing service. Called me the next day with a local applicance company number and technician name. The technician called later that day to setup a time to come. He arrived at the scheduled time, ...
Thank you for the response, I wish to mention the Shieldstar customercare person, his name is Brian Chase has done an outstanding job in settling my claims thus far. I think I have submitted 2 so far, one for the heating / airconditioning and a service organization came right and solved the ...
I have a very serous problem, and Brian Chase helped me in a very courteous and prompt manor. He seemed very concerned about taking care of me. He must be the brother of Justin Chase. HA, HA. Thank you for your help. ...
Found this Home Warranty on the Internet back in August of they had very competitive rates and thought I would give them a try. I am not sorry that I did. Had a problem with my Washing machine and a tub that just wasn't draining, so I called and Mabel was a wonder, she got both of my problems ...