Very POOR customer service. Last year I had to return an item that was not what it was advertised to be. They gave me hell, but in the long run, I finally did receive credit for my return. This year, I ordered a 22' x 24' equine run-in, paid $ 2,103.11 for this item, and received only PART of the ...
These products are extremely badly developed. We got the 28x8x12 round top. During install the components did not match together right (one tube needed to be redrilled it had been so down. Another needed to be disposed of and we'd to hold back to get a substitute). The doorway was usually difficult ...
I paid $ 133.75 for this one day canopy. I called this company this morning and all they offer is replacement parts for a canopy that should not be advertised for outdoor use. And the parts would cost me at least $ 50 MORE! Im sure it would be wonderful for indoor use, but who needs a 10' X 20' ...
In August of 07 I purchased and 10x10 ShelterLogic canopy through Northern Tool Co. I have used the canopy 9 times in the past year. The last time I used it I noted a corner strut had broken completely and one of the corner assemblies is badly cracked. Both Northern Tool and ShelterLogic have told ...