Very POOR customer service. Last year I had to return an item that was not what it was advertised to be. They gave me hell, but in the long run, I finally did receive credit for my return. This year, I ordered a 22' x 24' equine run-in, paid $ 2,103.11 for this item, and received only PART of the ...
I paid $ 133.75 for this one day canopy. I called this company this morning and all they offer is replacement parts for a canopy that should not be advertised for outdoor use. And the parts would cost me at least $ 50 MORE! Im sure it would be wonderful for indoor use, but who needs a 10' X 20' ...
In August of 07 I purchased and 10x10 ShelterLogic canopy through Northern Tool Co. I have used the canopy 9 times in the past year. The last time I used it I noted a corner strut had broken completely and one of the corner assemblies is badly cracked. Both Northern Tool and ShelterLogic have told ...