I purchased carpet less than a year ago (when I first contacted them) about a pull in the carpet fibers. Big nasty pull right in the living room. We purchased a whole house of carpet. I went through the store and they sent out an EXPERT, who is a real joke. My claim was denied. My husband is in a ...
I started trying to get Shaw to deal with my worn/matting carpet issues under their warranty almost a year ago. II have contacted them twice. They continue to refer me to the retail store. They say they have to deal with me through the store. They have tried to stand on a requirement of ...
We had a houseful of Shaw Carpet installed in February. The cost was $6,000. Our installers are very professional and popular installers in our area. The carpet was installed correctly, over the highest quality mattress pad we could buy. About one month after the installation, my husband and myself ...
I contacted shaw carpet about a powder in my carpet that i detected when i got a vacuum cleaner. It had a plastic cannister and i could see inside. This powder is the same color as my carpet and sticks to the plastic and the amount of fibers i vacuum is unreal. A man came out and tested my carpet. ...
Has anyone else had a problem like this? Shaw wall-to-wall Berber carpeting was installed throughout my second floor (through a decorator). Within months, bleached-out spots began appearing in all areas, even those that very rarely receive any use. So far, an inspection report claims carpet is not ...
Shaw Carpet refuses to honor their warranty. This is what happened: On June 2, 288 square feet of Shaw-Traditional Elegance # 52P13 was installed in our home by Carpet Town in Madisonville, KY. The total cost, including carpet, pad and installation was $913.49. This amounts to $28.55 per square ...