I am writing this complaint against Sears to help other individuals. My refrigerator freezer stopped keeping the food cold or frozen. I contacted them and they sent a repair man out. My master protection agreement was over. But their was still a full five year warranty on the compressor motor. The ...
My husband, and I bought a very expensive washer and dryer set from Sears. We purchased an extended warranty. Approximately 6 weeks ago we noticed a problem with our washer. We contacted Sears and they came to our house. The service technician was unable to fix the problem because the part was not ...
Clothes Washer. On Friday June 13 th I found that the washer was not working. We usually do our laundry on the weekend. Feeling an urgent need I called the 800 number for Sears repair. They said that a serviceman could be here between 10 am and noon and there is a $65.00 charge for showing up. I ...
In October I purchased a Kenmore Elite automatic clothes washer with CALYPSO Wash Motion from Sears and am feeling very ripped off! I had to replace the pump in June of '02 to the tune of $157.19. Ok, things happen and I can understand that. In early September of this year it quit again and I ...
Let me start by saying I have been a Sears Customer for well over 20 years, and have done quite a bit of business with them in that length of time. My problem seemed to be a relatively easy one to solve, or so I thought. In that 20 years I have ALWAYS paid MORE than DOUBLE my minimum payment. But I ...
Summerville In June 1999 my girlfriend purchased a range, dishwasher and refrigerator from Sears. After all the paper work was done we were told it would be a week to 10 days before it could be delivered. This was a minor inconvenience compared to what happened later. Less than a year later the ...