I had a service tech in to repair our icemaker. A month later I deployed to Iraq and about another month later the icemaker was broken again. Six months later when I returned home, Sears told me that since it had been past 3 months, they would not honor the repair service. One year later, I finally ...
On November 1st we called to request repairs for our Kenmore dryer. The girl we spoke with was almost entirely focused on selling us the $195 "warranty." It took over 10 minutes to actually get an appointment for the following Saturday as they had no other times available. Saturday came ...
I have a Master Protection Agreement for my refrigerator and called 1 month ago for an appointment to fix our refrigerator. The appointment was for today, July 14th from 1-5 pm. I called the SEARS phone number this morning to confirm this appointment. The message said a technician would arrive ...