I went to Sears Hardware in Quakertown, Pa. On January 10 to return some Craftsman mechanics tools that failed to "give me complete satisfaction" as the warranty states. The people were quite rude and told me that the warranty is no longer in effect. I asked when it had changed and the ...
One year and one month ago, I purchased a combo with 18V cordless drill and trim saw, and with it purchased an agreement from Sears that if anything happened to them within 2 years, they would be replaced at no cost. My drill is giving me variable speeds anymore, and after talking to the general ...
I purchase a refrigerator from Sears Hardware around 4 weeks ago. I was told I would receive free delivery. As the sale closed I found out the free delivery was really a rebate form that I had to submit and then get reimbursal check. Even though rebates can be a pain, I thought it was ok since the ...
First, let me tell you that the actual value, in cash, is moot. It is the disrespectful way in which I was treated for my request and the pettiness of the issue that galls me worst. 26 cents, hereafter just 26, was all it was over. If I was the manager, I'd have given my customer the 26 and been ...