I wrote a complaint couple days ago about a stove being delivered to my grandmothers house, and Sears refusing to pick it up. I am on the phone right now, once again trying to resolve this. My 93yr old grandmother is so upset and can't understand why Sears would treat her like this. Why would Frank ...
After much research and completing a top-to-bottom home renovation, we decided to purchase Sears' top-of-the-line Kenmore dishwasher, and also purchased the extended warranty. After a few months the dw stopped draining. A technician visited and determined that the pump had burnt out. The pump was ...
I purchased a Nordictrack T9ci treadmill for $1706.29, on 10/16/09 took delivery on 10/22/09. The treadmill console broke on 13/11/09, reported it for service was fixed on 10/02/10 but was found to have a incline motor problem as well and that was repaired on 10/03/10. Console broken again on ...
Sears is a master at this - just installed a new Kenmore Elite dishwasher - it did not include the proprietary water connector nor the electrical fasteners - An extra dollar or 2 would eliminated my frustration. Bought a lawn mower from them 3 years ago - SP drive failed, returned it, had the same ...
On dec28 we decided to clean our sears elite ($1933.00) oven witch is automatic. Press a button and cleaning started. BUT instead everything went haywire and the lights all lite up and it died. We called sears Belleville Ont., service dept. And were advised that a service man would not come until ...
I bought my gas range, washer/dryer/, fridge and dishwasher from Sears (Sherway Gardens) earlier this year (Jan) and got their Protection Agreement Plan which includes their highly touted "Annual Maintenance Check" (#19 of their fine print). I noticed that the burner in my gas range was ...