We too have contacted Saxon to try & restructure our ARM to something reasonable to no avail. I've been told that the contract stands as is. So much for hope for homeowners!!! ...
I called about the late charge and was told I was talking to the service dept. And could only fax in my complaint or mail it. I tried to fax it in but got only a busy signal for hours. Finally, I gave I gave up and mailed it in. I use e-time banking and sent the payment on 9/6 which is 11 days ...
I have been trying to save my house for a year and saxon never receives any of my faxes. Funny how we miss 3 payment we lose our home yet saxon can continue to say try again we did not receive your package over and over again. We the hard middle class people our constantly losing. Buy the time ...
I am in the Phoenix, AZ area and have my mortgage through Saxon. I have also been trying to get a loan modification since October or November of last year. My house was scheduled to be sold in March of 08. At the last minute I was able to come up with the delinquent amount. Since I was borrowing it ...
I obtained my mortgage with Saxon through Presidential Mortgage of R.I., brokers who apparently have gone out of business. I was promised, in writing, to be able to refi my ARM (6% margin) with the same company in two years with no closing costs. I otherwise would not have signed with these terms. ...
I don't feel alone anymore, but I wish there were something to do about! My family also got behind with Saxon and was not able to resolve the issue outside of foreclosure. We talked to person after person (some of which we were told never even worked with the company), only to not be granted any ...