Santander Consumer took over my automobile loan from CitiFinancial. I was never notified via mail phone, email - nothing. I never got a bill so I had no idea what was going on. Then the harrasing phone calls started. I didn't know where to make my payments! I started to get scared that it could ...
My income was stopped in 2009 due to an amputation. Ask them to change due date from 8th to 24th hoping we could still pay. God made a way so we never missed a car note in 5yrs. Got on Disability from Social Security in July. I now get one check a month and that's on the 3rd. Since it was changed ...
I called the customer service department at Santander - authorized them to take out one payment. Santander in turn took out 2 payments; caused my checking account to be overdrawn and refused to reimburse my funds! ...
I had Santander Consumer USA take over my loan from HSBC in April. The first payment I made over their web page double billed me. I called them to try to work something out and either cancel or get a refund so I could get grocery money, and they were completely obstinate about it. They claimed that ...
Contacted Santander regarding the payoff amount for my vehicle. When I spoke to the rep, I advised her that I had received a bill for the 58th payment due and the balance on the loan included approximately $350 more than it should. She rudely stated that I missed a payment in 2009 and that this was ...
I was 30 days late due to financial difficulties and medical illness. I called customer service, and they were very rude, not willing to work out a payment arrangement or get an extension on the end of my contract. I am disappointed by the way I was treated, and I will never do business with this ...