Ordered a rug from rugsusa on 11 never received confirmation. Emailed repeatedly only got automated response. 45 days later I get a notice that my item is out of stock and they are going to issue a refund, but 2 weeks later, I still have not seen a refund. Fraudulent Business!!! Beware ...
Do not order from this company!!! I ordered a rug and rug pad on October 31. They didn't arrive until about a month later. The rug did not meet my specifications, so I called them to return it. But the call wouldn't go through because a recorded message came on and said that the lines were down and ...
I placed an online order for a large area rug on Nov. 28 thru Google Checkout. On Dec. 2 my credit card was charged $2876.00 The company claims that it ships rugs in 3-7 days, but I have still not received any information from them about my rug. I have emailed them directly 4 times, and sent email ...
On March 08 I ordered (and paid) for a large area rug from RUGUSA.com which was to ship in 3-7 days. On the 6th day after PAYING FOR THIS RUG I had not received a tracking number so I contacted customer service Daniel informed sometimes it takes longer, WOW what great help there!!! Two more days no ...