We'd RCN for under 12 months. ON July 1, a Friday, our on demand went. I called RCN. They got the phone call. 24 hours later, I named again, they got the phone call. I named every single day, July 1-5. Obviously being a vacation weekend - used to do not get any reaction on my support phone July ...
On Wednesday, June 22, I realized that my internet didn't work. After trying the usual tricks - turning it off/on, restarting my computer, etc. I realized that it might be a true outage. I called RCN and told them about the problem. The next appointment was on Sunday. I took it. On Thursday, I ...
We had RCN for less than 1 year. ON July 1, a Thursday, our on-demand went out. I called RCN. They took the call. The next day, I called again, they took the call. I called every day, July 1-5. Of course being a holiday weekend - I did not get any response on my service call July 6th. We then ...