I ordered their mats for my BMW - but when they arrived they had the wrong backing on them - I needed the raised nib backing that prevents the mats from sliding around. They couldn't have been nicer, sent me the return form, and credited my account so that I could order the correct ones. I love ...
I requested samples from the website, and waited almost 2 weeks to receive. I selected Medium Gray. I placed my order for mats on line. A week later I received an email that the color was on backorder and my mats would be produced in a few days. I received my mats a week later IN A DIFFERENT COLOR ...
Company declined to stand behind their product ...
The "custom" order arrived with grommet holes that have nothing to do with my vehicle. Then, after having to listen for five minutes to the extremely rude representative, Laura, telling me how it was my fault... Then, she tells me I can return the order... But it would cost me 30% of the ...
The "custom" purchase came with grommet openings which have nothing related to my automobile. Subsequently, after needing to hear for 5 minutes towards the excessively rude consultant, Laura, informing me how it had been my problem... Then, she informs me I will return the purchase... ...
I purchased a 4 piece mat set set for my car from Quality Car Mats. I got the mid level price ones (approx. $100. For all four) The mats were cheap and not worth the money. They are worth approximatly 1/2 the price of what they charge. I looked at Pep Boys and WallMart and seen better quality mats ...