I purchased a QPS/20x10x40 ITNL CD RW Drive at CompUSA store#1045 in Illinois on 12/21 and mailed my rebate coupon with details ($35.00 mail in rebate) on time. I never received my rebate check and called CompUSA only to find out that they approved it and forwarded it to QPS and was given QPS ...
I purchased a QPS product in January and properly filled out the rebate form. I received a conformation email from QPS in February but never received the check. I contacted them several times and they said the hold up was with CompUSA. I contacted CompUSA and they told me that it was QPS that had ...
Purchased a new Firewire CD Burner, when it quit working or stopped being recognized by the systems, it took over 3 hours on hold to get to a live person for RMA. Item was returned to them 7 weeks ago and we have not had any way of getting them on the phone (on hold for 20 minutes and then ...
On 06/24/02, I called QPS to create an RMA. Our major concern was that we had a very valuable customer that had their back-up hardware fail and we needed to provide our customer with another one (replacement), as soon as possible. After requesting an advance shipment while QPS processes the RMA, we ...
QPS Sucks! I purchased their QUE! DVD Burner. I tried to install it and found out the install Cd was outdated. I called Tech Support & waited 37 MINUTES to have my call answered! Unacceptable! They stated they would ship me new software. Got the new Install Cd - NO INSTRUCTIONS OR SERIAL #! ...
I bought a Que! Combo cdrw/dvd. I had to install a card that they sent me. The card doesnt work or the computer wont recognize it. They will not help me, return calls or answer the phone. When you wait through the 20 minute phone que you get the voice mail for someone who doesnt even work there. ...