Buyer beware! Poor experience. I do not recommend purchasing any product from PromGirl.com. There are too many other reputable retailers available. I purchased a $367 prom dress for my daughter and need to return the dress for another size. Problem, I have to pay for return freight. I have to pay ...
Do not order from here!!! They sent me the wrong dress TWICE!!! I ended up having to go out the DAY before my prom to find a new dress, shoes and accessories. When i asked to speak to their manger or president they didnt allow me to. This company is a joke! ...
I ordered a dress on 1/3. It said it was due to ship 1/30. I was ok with that. I thought I would get the dress in plenty of time for prom. I received a conformation email for my order that said it was due to ship 2/18. I was ok with this as well. Then about 2 weeks later the shipping date changed ...
Their return policy would be to withhold delivery along with a 10% restocking charge and just provide you with shop credit, ACTUALLY FOR AN TRADE! I requested a gown based on their measurement graph also it was too little. They offered me shop credit for $50.00 significantly less than what I taken ...
I purchased a prom dress for my daughter 3 months in advance (beginning of February) from Promgirl.com, completely aware of the non-refundable policy. But what I wasn't aware of was the restocking fee (my bad). My daughter was not happy with the way the dress fit or looked (not like the pic). So in ...
They've really poor business methods. I purchased a gown on 3/30/10. Got a contact on 4/1 that stated my item shipped and included a tracking number.By today 4/6 I still had not received the purchase. I named to obtain more data and was informed the purchase hadn't delivered and wouldn't until ...