Buyer beware! Poor experience. I do not recommend purchasing any product from PromGirl.com. There are too many other reputable retailers available. I purchased a $367 prom dress for my daughter and need to return the dress for another size. Problem, I have to pay for return freight. I have to pay ...
Do not order from here!!! They sent me the wrong dress TWICE!!! I ended up having to go out the DAY before my prom to find a new dress, shoes and accessories. When i asked to speak to their manger or president they didnt allow me to. This company is a joke! ...
I ordered a dress on 1/3. It said it was due to ship 1/30. I was ok with that. I thought I would get the dress in plenty of time for prom. I received a conformation email for my order that said it was due to ship 2/18. I was ok with this as well. Then about 2 weeks later the shipping date changed ...
I purchased a prom dress for my daughter 3 months in advance (beginning of February) from Promgirl.com, completely aware of the non-refundable policy. But what I wasn't aware of was the restocking fee (my bad). My daughter was not happy with the way the dress fit or looked (not like the pic). So in ...
I payed around 310 dollars for a prom dress that was "in stock and ready to ship" turns out the site doesn't update regularly and put the order on back order and expected me to wait a week for something i payed 30 dollars extra to come overnight. The workers i called had NO idea what they ...
I ordered a dress on 3/30 that, according to Promgirl.com was in stock and available for shipment the next business day. On 4/1 I received an email that stated that my item had shipped and it supplied me with a tracking number. As of 4/6 we still had not recieved the dress and called the company. I ...