We recently placed an order over the phone and explained "exactly" what we needed. The person on the other end assured us we would get the correct part. ... The wrong part came... We had to return the part and pay a 20% restocking fee because the company won't admit their mistake or take ...
Well, I hope I do get contacted, because I have been trying to make contact for 3 months! I was sent the incorrect item, an expensive heater part that is the wrong manufacturer. It doesn't fit my heater, and I can't get any help - no refund - no commuication at all! The only contact I have been ...
I nearly forgot about that company, nevertheless when I had been researching my personal favorite swimming supply company, an unpleasant memory sprang up. I really hope they've enhanced their procedures, plus they possibly have - or possibly I had been an isolated damage. What happened was that I ...
When you think about service. When you think about prices and what online shopping should be - this is what i think PoolSupplyWorld is. Here is my story. We have had a pool for years. We have had a pool guy for most of them. I found pool supply world - hahaha I no longer have my pool guy. From the ...
We love reviewing websites that do the right thing. We ordered a Pentair Intelliflo on a Monday morning. Knowing that we had a party on Friday night and we wanted to showcase our new pool and water features we needed this pump in a hurry. Our local pool guy couldnt get one. So we called ...
We buy all of our swimming pool and spa supplies from poolsupplyworld.com they make it easy and fun. You just have to view their blog videos they are some of the best i have seen. We usually order once a month - we have ordered over 12 times from them. We usually get the product in 2-3 days. They ...