The folks at poolcenter.com really have gone out of their way for me. I have been trying to find parts for my old pool heater for 6 weeks. Placed 3 (!) orders with other companies - who took my money, and then 1-2 weeks later, AFTER I called, told me they couldn't get it. One of them suggested I ...
Unless you are in no hurry for your swimming pool supplies, DO NOT order from poolcenter.com. Their website says that orders will ship in 48 hours during peak season. We ordered two parts for our pool and it was over 2 weeks before they arrived. The first time we called, after 1 week, they could ...
I have ordered some stuff 10 days ago. Order# 299054. Until today it is still in the state of being processed. I have tried to contact an agent, but after waiting for more than an hour, I was moved in the queue from #20 to #16. I have asked to be called back, but that does not happen so far. I have ...
I placed an order for a heat exchanger for my pool heater on Sunday, received an e-mail on Tuesday, that my order had shipped and when I arrived home that evening, it was on my doorstep. That's incredible. Someone must have taken it from you and drove it directly To me! Thank you! The price also ...
I have had a pool now for 18 years, been through the pool supply houses here in town (Houston). I get better support, help and pricing with poolcenter than anywhere online. I appreciate their information available and when I have needed to call, I always get a person who knows about pools. I will ...
Wide selection, factory parts (instead of knock-offs). Nice schematic diagrams for my Hayward Phantom. ...