We ordered a PODS unit and made arangements based on there arranged date. Paid movers. Delivery was o occur while me and my wife were at work. We came home and the unit had not been delivered. Customer service stated that they had made a mistake and could not remedy the situation for another couple ...
After spending 7 1/2 hours on the phone/computer with PODS today, was told by the highest level up, most obnoxious, "supervisor" I could get, that in order to have my POD delivered to another zip code location, other than the original destination on the contract, that is actually 2 miles ...
I ordered a PODS container in Carlsbad Ca 4/10 for storage. I had my belongings stored inside for a year. When I opened the PODS a year later, I noticed an awful smell, & called PODS immediately. They did not return any of my calls for help. 1st they denied that the container had an odor. Then ...
My experience was infuriating after dealing with incompetent customer service, from both PODS and the supply company. All of whom can only apologize or tell you to cancel your order. Heres my story. I am planning a move from NY to Florida. There are 3 locations in NY that all required PODS (total ...
The employes at the Aniheim location in California took the pod called us and said it still had some items in it then they said they would lock it when I showed up to pick up he items $3000.00 in items were missing they sifted through everything even taking the bubble wrap off of he pictures the ...
Our encounter was frustrating after coping with inexperienced customer support, from both PODS and also the present organization. All whom can only just apologize or let you know to stop your purchase. Heres my tale. I'm planning for a transfer from NYC to Florida. You will find 3 places in NYC ...