Went to Petsmart on June 2 to buy cat food. Noticed three teens scaring and banging on the glass encloures of the cats up for adoption. I immediately ran up to a male employee and told him what I witnessed and he said"The cats are fine they are enclosed". So, I could see he didn't want to ...
A few weeks ago, I took my baby boy Angelo, a 14-week old Welsh Corgi, to the groomers at PetSmart. I give him regular baths at home and I follow professional grooming manuals to the letter. However, I wanted him to get his nails done and his ears cleaned. We made an appointment and got the Puppy ...
I went to this Petsmart location several months ago, and was horrified at the condition of some of the animals I witnessed. The hermit crabs there were non active, probably because of the filth and lack of food, clean water or a humidity gauge. The sponges inside the crab habitat were actually ...
I went to return a dog coat on January 24 that was purchased on December 24th it was within the 60 day return policy. The cashier, an older lady, glared at me, studied the receipt like it was fake, asked in a rude manner why I wanted to return it. I told her i got the wrong size, I needed a large. ...
My wife and son recently attended an adoption day sponsored by Petsmart in conjunction with "Animals Deserve Better", a non profit adoption agency. My son was looking for a kitten and found one he really liked. They were told to fill out an application form and provide references. This ...
This seems rather petty compared to the reports of pet illness and death I've read on this site, but all the same... I recently purchased a $40 gift card for a relative, who is an equine enthusiast (horse person.) After hearing her speak about how petsmart no longer offers equine items, I attempted ...