This is my third time ordering from Pats small engine. Both other orders were late and one was the wrong parts! I placed this my third order on the 18th of Nov. 2011. I just called and was told my parts shipped today Nov 28th 10 days later! Their site says I would receive my order in 5 to 7 days. I ...
I ordered an alternator stator for my motorcycle. Shipping took longer than expected. The part was defective so I contacted the company for resolution. No response after contact efforts so I contacted Paypal and my credit card company. Two weeks after my initial request, the company contacted ...
I bought a carburetor for my older model (approx 1988) Troybilt Chipper vac. The carburetor design must have changed as the throttle linkage was different on the new one, and would not work. I sent three emails asking for an authorization to return the item for credit less the restock charge. I ...
Pat's Small Engine is a waste of time to do business with. I purchased a snowmobile clutch from Pat's. They sent me someone elses order. When I called them to let them know that they sent me the wrong order, they insisted that it was my fault. There was a 17 year difference between the part I ...