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Page 445

United Parcel Service
Absolute disgrace

Twice this month had problem with ups seems they don't understand there own job (they deliver packages correct?) anyway 1 st item was returned to shipper after it took several times contacting them to do so seems they don't have a clue what there job is or that customer service is what is expected ...


Amazon.com
Incredible service

I phoned Amazon about a minor problem with my Kindle which I had bought in Nov. From my phone call of /- 7min until I received my replacement kindle was 5days and that includes a hold up at customs in SA. They send me an e-mail with the relevant info, packing documents to send my old kindle back ...