Orbitz did good in booking our anniversary to Columbus, Ohio. Had a problem with Access America, so Orbitz did a goodwill jester and gave us a voucher of $30 off for our next booking. So I needed to book a room. I gave my credit card# with all information needed. I was informed they were having a ...
The price has dropped on my upcoming flight to Athens, Greece. I was hopeful that the 'Price Assurance' guarantee would kick in post flight, as stated, if someone booked that (exact same) non stop flight on Orbitz.com. After contacting customer service... I understand that the 'hotel flight' ...
I booked a flight last week for Wednesday, June 8 from Las Vegas to Denver. When I tried to check in tonight, I discovered that my reservation was for Thursday, September 8. After spending over 45 minutes with a 'customer service' agent and eventually his manager, all I got was a $50 'customer ...
First of all, I'd like to start this complaint by saying that I'm not one of those people that only says something when I get bad service. I am a Director of Stores for a large company and if I get amazing service somewhere, I have and will take the time to write a letter and mention who helped me. ...
My review is below, but I will never use Orbitz again. You just caused me unnecessary stress, an hour of my time, and you could possibly have cost me $900 if I hadn't started to demand a manager. That is horrendous customer service and there was no offer of compensation for it. I called once and ...
I created a Rental Car Reservation with National Carrental through Orbitz for Santo Domingo, Dominican Republic for that Amount Of 04.02.2010 to 04.05.2010. Reservation # 954407131COUNT. After I tried to get the Vehicle they declined at hand within the Vehicle without me buying one more Insurance ...