To all patients that have been affected by this horribly run company: first I would like to apologize on their behalf. This company has many issues that need to be ironed out. As a former employee I can offer you tips on how to make the process go more smoothly. 1) You can only add a credit card at ...
Since 02-08-13, one of my accounts with Optum Rx has been charged four times erroneously. These "seemingly" odd-small amounts were not for orders placed by me. I've contacted the company and they say their records only show the actual sale amounts for prescriptions ordered. None of the ...
We recently were switched to OptumRX through my husband's employer. It has been a nightmare sending in new prescriptions. My doctor has faxed the new prescriptions twice before they acknowledged that they had received them. There were 3 different medications for asthma for my 12 year old son. ...
Pharmacy is filling and shipping prescriptions that have not been ordered by me, filed against my insurance and I have to pay the expensive co-pays I can't afford, they return NO prescriptions ...