I get calls on the first of the month and I never had one late payment. They answer from India with "Option One Collections«. They are very unprofessional. I finally had enough and started recording their phone calls and told them never to call me again. Of course they called again and I ...
Due to unexpected major back surgery and husband changing jobs, we fell behind and struggled to continue paying Option one. We called Option One to find a way to resolve late payment problem. Option One would not work with us. We applied for loan modification (which Option One denied). We put the ...
I have a mortgage with option one to. Most of the complaints are similiar to mine. Here goes mine. Sept i got a a.R.M. Mortgage with option one. I got seperated and started divorce proceddings in which my ex didnt make any payments. I called the 800 line and talked to many people never the same ...
Originally had my home financed through HomeComings Financial. My teaser rate ended after two years, so I refinanced through Option One. About 8 months later I became 30 days late on a payment. I called Option One to try to make a payment by phone, that's when I learned they had began Foreclosure ...
I have a mortgage with OPTION ONE MORTGAGE. My father had a heartattack and caused me to miss work and to travel. I contacted OPTION ONE to work out a payment plan to get caught up. The person on the phone set it up so that I could break the payments in half. We set the dates for the payments to be ...
Absolutely stay away from this company. The call center is located in India and even though you work out a plan to keep your house (after the adjustable 3% rate increase), nobody at the call center will have a clue what you're talking about. Looks like bankruptcy will be the only option after they ...