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Optimum Online
Found 10 reviews / complaints
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Optimum Online
Poor customer service

Tonight was the second time this week that I had to contact the customer service department of the Long Island cable company, Cablevision. I am so very tired of having to wait for the next representative... Tonight it was 19 minutes. The other evening it was 29 minutes. Both times, I was helped by ...

Optimum Online
Paul Meltzer, V.P. Ripoff rates raised 50% victimized many consumers What a shock the new customers will get when it goes from $19.95 to $49.95!

July 15 Paul Meltzer Vice President Optimum Online 1111 Stewart Avenue Bethpage, NY 11714 Dear Mr. Meltzer: I must say that I was astonished to receive a letter from you just the other day, informing me that my OPTIMUM ONLINE rate would rise from $29.95 per month to $44.95 per month. This is a 50% ...