OneGreatFamily
Found 5 reviews / complaints

OneGreatFamily
Genealogical rip off - cancellation process fails so automatic debiting of credit card continues

Internet & Web Pete1200 0

OneGreatFamily WARNING. OGF offers to link gedcom genealogies. To sign up for the 7 day free trial you have to give a valid credit card number. Within a few hours realised the site was not for me. Did not upload or download any genealogy data They claim they have a cancellation process but in ...

Onegreatfamily
Dale Munk, CEO Rob Armstrong, VP Stole money, unauthorized draft on my checking account. Have not been on this web site in 4-5 yrs

Miscellaneous June125 0

I was charged $79.98 on 9/23 for a membership to OneGreat Family/Ancestry research. I had a 3 month membership about 4 -5 years ago and have not used it since. I contacted them by phone and e-mail. I was told a refund could not be made since I had not canceled my " membership." I did not ...

OneGreatFamily
Fraudulent/deceptive subscription practice

Miscellaneous jg22 0

Continued to be billed by OneGreatFamily.com and requested it be stopped and refund given. I had sent notice within 3 days during "Free trial" and company reports no record of notice. Request to cancel was on 5/15/10 Their response: I have canceled your subscription as you requested ...

OneGreatFamily
Agreed to cancel my account with them & refund the unused days, then denied taking to me

Miscellaneous Waleen 0

The promise when I got into OneGreatFamily was that I could use it once without a charge, but needed to give them my charge card info. When I noticed that they had charged me 79.95 I called them and cancelled my membership with them. They said that my membership was cancelled and they would ...

OneGreatFamily
Suckered in and blown off ripoff

Internet & Web Matt339 0

I am stationed in Afghanistan and use the internet a lot. I started browsing genealogy sites. I decided to try OneGreatFamily.com and I entered my credit card, believing that it was necessary for the free trial and that I could cancel. I used the service and was mildly impressed but when I had a ...

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OneGreatFamilyFound 5 reviews / complaints

OneGreatFamily Genealogical rip off - cancellation process fails so automatic debiting of credit card continues

Onegreatfamily Dale Munk, CEO Rob Armstrong, VP Stole money, unauthorized draft on my checking account. Have not been on this web site in 4-5 yrs

OneGreatFamily Fraudulent/deceptive subscription practice

OneGreatFamily Agreed to cancel my account with them & refund the unused days, then denied taking to me