NTB flushed my transmission with the wrong fluid. They used a universal fluid instead of the recommended fluid and ruined my transmission ...
Total scam artists! My steering was shaking and another shop told me I had bad tires. Took it to these guys and they told me I needed $1000 worth of repairs (tie rods, shocks, etc.) and those were already overpriced. (It doesn't take much to Google the average cost of a repair.). I took it to ...
I have been a customer of NTW/NTB for about 35 years, and have been quite happy with them until recently.in the last two years I have found that the sales staff were rude, were not interested in serving customers, and did not attempt to have the work done in a timely manner.in my most recent visit ...
I came into your New Lenox NTB store to have my car checked. At the time, my car was pulling to the right handed side or the passenger side of the vehicle. The steering wheel was also not centered. I had to pull the steering wheel left in order for the car to go straight. I came in and I explained ...
I blew out an expensive Dunlop Signature Sport tire on the freeway. As I had bought two I wanted to match it and went to the same company where I'd bought the others. They said it would be $119, take till Monday to order it in (it was Friday evening) and took a $25 deposit. It came in Monday and ...
Store at 1960 and Cutten rd near Walmart Damaged vehicle (Broke bracket on suspension) when performing front end alignment. Ran suspension bracket into ramp broke bracket on driver side rear. Business acknowledge they hit ramp but said they had not hit it fast enough to break the bracket. Speed is ...