I was a faithful netzero customer for about 3 years. When I decided that dial up (even the "high speed dial up") was way too slow, I cancelled. Or, at least I tried to The representative nearly refused to let me go, like a stalker ex-boyfriend or something. For nearly 3 months I had to ...
I had contacted NetZero by phone in October asking there company to please cancell my internet service. I was ment with high pressure tactics by the phone representitive to keep my services on. They made promises of free and discount services as long as I continued my account. I told the phone ...
I telephoned NetZero on March 29 to cancel my Platinum account as of April 1. Despite this they debited my credit card on the 17th of April. I contacted them with the reference number I was given for my cancellation and was told I had not cancelled my account, but someone else's. I spoke with ...