I have to start by saying that Musician's Friend has not taken any money from me unfairly.in fact, once you reach someone at a level above "order taker", they have been very helpful and fair in resolving problems. And the problems I have had are with telephone orders, not necessarily ...
I've order from them in the past and had horrible service. Then I received a letter about a month from the VP or CEO or some such executive, stating their previous problems were due to "warehouse transitions", and to give 'em another try because now they have their act together. So I ...
Around the twelve of Dec my daughter ordered a bass guitar as a gift for me, under the assumption that the advertisement about being delivered before Christmas was true. The item got here a week later after Christmas, and was damaged. I proceed to returned it on the second of January after getting ...
Around the twelve of Dec my daughter ordered a bass guitar as a gift for me, under the assumption that the advertisement about being delivered before Christmas was true. The item got here a week later after Christmas, and was dammaged. I proceed to returned it on the second of January after getting ...
I ordered two guitars for my sons at Christmas time. I placed the order on the 17th with the understand that orders placed by the 18th would arrive for Christmas delivery. I also read on their web site were orders in stock shipped with 48 hours. My order was not shipped in 48 hours and in fact was ...
Purchased a 512MB RAM card for my Mac-Mini. Was sold/advertised as 'Upgrade...' but since Mac-Mini's come standard with minimum 512MB pre-installed and have no slot for a second card it was useless! I called M.F. And dealt with a customer service rep. Who was annoying but seemed to take care of the ...