I purchased 2 sets of Chrome Sperzel tuners for guitars from catalogue retailer Music123. What I received were the satin, also called brushed or matte. I returned them after explaining to the customer service agent what I ordered and how the options listed were Gold, Black or Chrome. She was ...
I ordered a $479 virtual keyboard product called Omnisphere six days before Christmas and paid 2nd day delivery to get to me well in advance. The order never arrived. The day after Christmas, I called customer service. They said my card didnt go through so the order was never sent. However, as he ...
I placed an order with music123.com on 04/18/08 and the item was backordered. After the item was shown to be back in stock for about 7 to 10 days I emailed music123.com and asked them to ship my order. When the order arrived it was the wrong item. I returned the item and when I received the ...
On May 7, I received an e-mail from Music123 offering, among other items, a wireless guitar transmitter/microphone combination for $99.99. I immediately ordered it and my confirmation came back as a "Valid Order" but was listed as a back-order. The accompanying note stated that "most ...