MSFT / Xbox / Zune / MSN Billing
Refused to Cancel Billing, Long Hold Times on Support Line
Refusal to cancel. It is extremely difficult to reach a real person. They promised cancellation and discontinuance of billing, but the problem is recurring. They refuse to refund any money. There is a lot of runaround, and I continue to be ripped off. The number is 1-800-865-9408. Try that number. ...