I was given a work order number and a diagnosis of the mother board or hd needed replacing. They were to send these items out and a service tech was to get it repaired. Never seen the items or the service tech. Repeated attempts got no answers from mpc or gateway. I would like this system repaired, ...
We purchased a desktop in Mar that has NEVER worked! It has been returned several times. We requested reimbursement in full.in Oct MPC agreed to completely replace the desktop. 2 months later, we have not received a replacement. Additionally, we now have a laptop, purchased in spring 2007 with a ...
I own a S2700C tablet PC that I no longer use as a tablet, because the pen has died three times, and I've had to buy a new pen every time, even though it was your mistake that causes them to stop working. You didn't check that the manufacturer's estimate of 6 years of serviceable life that you ...
I cannot even believe how low the quality control is at Gateway. Tablet PCs are shipped without a Windows repair disk, and files get corrupted seemingly weekly. The tablet pens stop working after about 4 months because they didn't check if the manufacturer used appropriate materials - the steel ...
I have had my hard drive blow 4 times because the computer overheats. DO NOT BUY Also continue to complain to the attorney general about MPC and Gateway. My computer was replaced and now the new one they sent me has blown the hard drive. They know the problem exists ...
On 26 March, or there about, we ordered a Laptop computer from MPC/Gateway through Jen's employee purchase program. The order was shown to be in the "booking" stage for quite some time, and a call to the sales rep advised us that the order was on hold for a carrying case that had been ...