I have made numerous attempts to cancel monitoring coverage, all unsuccessful.interestingly, I receive invoices and telephone calls attempting to collect invoices for a cancelled services. When I finally reached someone in the "Customer Resolution" department (which by the way is an ...
I moved from a home in Georgia in November. I sold the home in June. I sent a very nice letter in early June to THE ONLY ADDRESS provided, thanking them for their service, and to please cancel my service and send me a final bill, as I still had 6 months or so left on the 3 year contract. ...
I had used Monitronics for 5-6 years in California having the original system relocated twice during that period due to moves. My monitoring fees were always paid. On February 8 I called their Customer Service Dept to advise that I intended to move out of state and desired to cancel their service. ...
Never hire Monitronics. This disreputable company is the most dishonest, stupid, poorly run, collection of malicious, ignorant morons I've ever had the misfortune to be associated with. Monitronics values threats, lies, manipulation and deception over providing any acceptable level of customer ...
When I signed on with Monitronics, it was supposed to be for a two-year contract. When I read what I signed (my fault) it was for 3 years instead. I was promised a second keypad, but the installer refused to install it. I called Monitronics to report it, and they refused to send someone back out ...
I reside in the state of Washington and in September I entered into a contract with Monitronic Inc to install and receive home alarm services, one month later an electrical surge blew the system and it wouldn't work, so I called Monitronics to report the episode and they said they would notify a ...