No improvements! I did not check the reviews before buying up their service and I regret that. The agents know nothing, their supervisors cannot compensate a penny, and to get a live person on the line you need a lot of patience. Basically this service is more trouble than its worth: ( ...
Metro PCS is the absolute WORSE company to join for any phone service!!! I've never seen customer service with ANY company to be as horrible, incompetent, rude, arrogant, and dishonest as Metro PCS. I have disconnected my acct. With Metro PCS because I got fed up with their incompetence and ...
Lately bought a brand new telephone (kyocera) from metro computers and also the charger isn't working. Took the phone and charger back again to the service-center and was informed that there is a scarcity in charger, in the place of them providing me a brand new charger they would promote me one ...
I'm sure u have received multitudes of complaints against MetroPCS, esp, in the area of customer service. It sucks! For one, u can't understand the service reps due to heavy accents. Two, they have no interpersonal phone skills. And now, i find that i need a Metro PCS (credit) card to make ...
I am a student and i thought this would be the best phone company to join since a they say - no contract and i would be here for just one year... I have had problems with this service since i bought this phone in December. I called and called their customer service and no one was able to assist me. ...
Like most people I was frustrated by my treatment with the operators at the "611" customer service, in addition I had a coupon they were going to honor. You know those coupons that come in the box with the new phone for free stuff - well my local stores refused to honor stating it had to ...